CBM COMPANY PROFILE

I - ACTIVITIES

CBM has been providing to IBM installations since 1989 a high level of support and an advanced quality
of service.

CBM is a No. 1 quality service and support organization.

The professional work and positive involvement of CBM engineers have gone beyond the contractual
obligations to respond to any requested study, software support, telecommunications expertise, turn
key contracts, etc...

CBM has been during numerous years the No. 1 Co. SELLING solutions including IBM platforms
Machines in Lebanon.
CBM signed computer solutions including the largest IBM computer machines ever signed in Lebanon
since numerous years .
The largest IBM RS/6000, AS/400 and S/390 have been sold and installed by CBM.
Numerous IBM PC's large contracts have been signed.

The Co. is providing complete solutions and selling the following products:

	- All IBM systems and solutions. CBM is a dedicated Co. to IBM products. CBM is a 1st Tier IBM Business Partner Solution Provider for: PC's, xSeries, EXA xSeries, zSeries(S/390), iSeries(AS/400), pSeries (RS/6000), TotalStorage, POS, Printers. CBM buys directly from IBM and gets full support. The Co. is a systems integrator including IBM platforms and products in its proposals.
	- DIEBOLD :	Banking ATM, Automated Teller Machines.
	- MISYS :	CBM sells all Midas Kapiti banking software
	- VISION SOLUTIONS :	AS/400 High Availability Data Software.
	- CR2 :	Channel Banking : Switch , Internet, Mobile, Channel Management, Card Management.
	- AXIS Communications :	Interface conversion and Network products.
	- Printers :	IBM , LEXMARK, EPSON, HP , CITOH, etc…
	- CTS :	Cheque readers,encoders ,scanners,sorters.
	- BANKING , E-Banking and E-Commerce Software Solutions.
	-GIESECKE & DEVRIENT (G & D):Banknotes, Passports Printing, Security Checking Machines.
	ROYAL CANADIAN MINT :	Currency Coins.
	Other Software Solutions and Equipment maintenance.

As a matter of fact, CBM covers to-day the largest majority of the IBM installation base including:

      - Ministry of Interior (FSI), Municipalities
      - House of Parliament 
      - Council of Ministers 
      - Banque du Liban
      - MEA
      - TMA   
      - AUB
      - UNDP
      - HOLCIM      
      - Banks large installations, mainly:          
        Banque Libano-Francaise, Credit Libanais,Bank of Beirut and the Arab Countries, 
        HSBC Bank Middle East, Lebanon and Gulf Bank, First National Bank, AL-Mawarid Bank,
        BEMO (Banque Europeene pour le Moyen Orient) , etc… 

CBM has been awarded a US Aid agreement to Lebanon in order to install PC's computer equipment
at numerous equipment at numerous government locations. CBM was selected among 35 local
companies i.e. House of Parliament,...
CBM was awarded numerous contracts to automate over 1000 Lebanese Municipalities.

CBM is the agent of G & D which has been awarded the security printing of the Lebanese banknotes.

CBM is also the agent of ROYAL CANADIAN MINT which was awarded the minting contract of Lebanese
currency coins.

Management:

CBM General Manager, PIERRE ABI JAOUDE, with 16 years of IBM international experience in Europe
and the Middle East, ex - IBM Regional Manager, 10 HPC's and 1 Golden Circle, holds 3 University
degrees : Engineer of the Ecole Centrale de Paris, BS Economics, BA Industrial Psychology.

Maintenance , Support and Training :

CBM has its Head Quarters in Fanar and a Branch Office in the Concorde Center Verdun -Beirut .
The Co. is planning to establish maintenance offices in Saida, Tripoli and Zahle in order to support its
installations outside Beirut.
CBM is planning to build a CBM-IBM Building.

The Co. will insure all necessary parts, displacement of personnel and coordination for a high standard
of maintenance, support and satisfaction performance.

CBM experience and actual performance insure a very organized maintenance, support and quick
response time.For that purpose, the qualified personnel is trained and available to fulfill the above tasks.

The CBM stock of spare parts, local availability, in Lebanon, is an exceptional record.

CBM has all Systems Engineering software expertise to support all the IBM systems , PC's and networks.

The Co. insures also training of the customer personnel in Lebanon and Outside Lebanon.

Company success and international channels:

CBM has a very successful business in Lebanon, selling, maintaining and supporting numerous large
installations.

To-day CBM is of an international level with representatives in the U.S. and Europe.

The CBM success is due to the fact, that the Co. recommends always the best price/performance solution
to fit the customer needs with a high level of support.

Software Solutions :

The Co. works with numerous software houses local and international providing turn-key solutions for the
Banking and distribution environment.
Our experienced systems engineers provide all the necessary operating software and interface support.

II - CBM STRUCTURE

SAMIR JABBOUR
16 Years of IBM Marketing and Management Experience
10 HPC's , 1 Golden Circle. 
Ex-IBM General Manager Kuwait and Gulf Countries.

Additional Marketing Representatives, Engineers and Technicians.

All our Engineers and Technicians support Hardware and Software.

III - MAINTENANCE STANDARDS

WARRANTY :

CBM WARRANTY COVERS PARTS AND LABOUR AT CUSTOMER SITE,
FOR THE MAJORITY OF CBM INSTALLATIONS

RESPONSE TIME :

WITHIN 2 HOURS, EMERGENCY : IMMEDIATELY ON SITE .

MAINTENANCE POLICY :

MAINTENANCE AGREEMENT AFTER WARRANTY.

THE CO. HAS TO-DAY 2 OFFICES IN BEIRUT.

CBM PERSONNEL INCLUDES GRADUATED UNIVERSITY ENGINEERS.
ALL OUR ENGINEERS KNOW HARDWARE AND SOFTWARE……
CBM HAS THE NECESSARY SPARE PARTS IN STOCK.

24 HOURS SERVICE , 7 DAYS OUT OF 7.

PRINCIPLES , ETHICS:

CBM POSITIVE ATTITUDE FOLLOWS SAME IBM ETHICS AND PRINCIPLES.

IV - SIGNIFICANT PROJECTS(EXTRACT):

- BANQUE LIBANO-FRANCAISE : LARGE RS/6000's, ATM's.

- BANQUE DU LIBAN : S/390.

- MEA : ES/9000.

- CREDIT LIBANAIS : RS/6000's

- HSBC BANK MIDDLE EAST : AS/400, PC's

- BANQUE EUROPEENNE POUR LE MOYEN ORIENT : AS/400's ,PC's ,PRINTERS.

- BANK OF BEIRUT AND THE ARAB COUNTRIES:AS/400, RS/6000's, PC's.

- BANK AL MAWARID : AS/400

- SOCIETE GENERALE DE BANQUE AU LIBAN: ATM's

- BANK OF BEIRUT: ATM's

- LEBANON AND GULF BANK : AS/400, RS/6000

- FIRST NATIONAL BANK : AS/400's

- HOLCIM : RS/6000's, PC's

- MINISTRY OF INTERIOR : RS/6000

- HOUSE OF PARLIAMENT

- ..........

V - CBM ADDED VALUE

- STRATEGY AND PLANNING

- LARGE ACCOUNTS

- PROFESSIONAL PROPOSALS

- COMPLETE SOLUTIONS

- PROFESSIONAL SUPPORT , HIGH QUALITY OF SERVICE

- NUMEROUS OFFICES

- HIGH QUALITY STAFF AND EXPERIENCE

- ETHICS AND PRINCIPLES

- POSITIVE ATTITUDE

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